Shipping Policy

We process and deliver all of our orders within the fastest delivery time possible. Shipping charges are additional, unless mentioned at time of purchase, depends upon weight of package and delivery location. We will notify you once your order has been shipped / Dispatched. The delivery time may differ from place to place depending upon the location. Kindly make sure that someone is there to receive the package when courier delivery is attempted. Deliveries are not made on Saturdays , Sundays, festivals or national holidays. Deliveries are generally made during normal working hours and may vary place to place. Please note : As our logistics partners do not pick-ups deliveries on Sundays, No shipments are made on Sundays. So please add a day or two for deliveries for orders booked on Sundays. For further inquiry about our shipping policy please write to info@jyothicreations.in

Order Cancellation Policy

Once an order is placed, you cannot cancel the order, however Change in Delivery address requests may be entertained (Subject to management Approval) within 24 hours of placing the order. You may send your request to info@jyothicreations.in with ORDER AMENDMENT in Subject Line.

Privacy Policy

We are committed to protect your privacy. Any information that we collect is used solely for the purpose of fulfilling your order, for providing you with relevant information about our services or products, and for improving our services. We will email you with offers or information we believe are relevant to you. For further details please write to info@jyothicreations.in with LEGAL in subject line.

Damaged Packaging / Merchandise

Utmost care is taken while packing and dispatching so that the order reaches the customer in its perfect condition. There is slight possibility that the item may be damaged during transit, therefore the customer is advised to ensure that the package is received in sealed condition at the time of delivery. Please do not take delivery of any package if you find that the seal is open or it is in damaged condition. If any merchandise is received in damaged condition, Please get in touch with us within 3 days. we will replace the item at no extra cost, please write to info@jyothicreations.in and give reference of your order no, product details and price. On receipt of your parcel back to us, we will send you the same item at our cost subject to availability on approval of management.

Exchange & Refund Policy

At Jyothi Creations "Fashion is an evolution" & we endeavor to provide the best of the best quality to our customers. We operate in NO RETURN NO EXCHANGE Policy. All customers who order online through our website should be aware that colors as seen on a monitor could be slightly different as compared to the color of actual product ordered. We although operate under NO RETURN NO EXCHANGE POLICY but You are eligible to get ONLY REPLACEMENT (STRICTLY NO REFUND) of your product, only in case :| The item got damaged during transit or there might be a manufacturing defect or that a wrong item is delivered to you by mistake. The Exchange is Subject to Condition of Items: Items must be unused, unworn, unwashed and undamaged. Ensure all the tags, warranty cards, packaging material etc are intact. Write us an email to info@jyothicreations.in and give complete details for reason of dissatisfaction. The final decision regarding the same vest with management.

Other Terms / Conditions

Jyothi Creations reserves the right to withdraw any Merchandise at any time offered for sale on their online site. All merchandise displayed & offered for sale on our site are subject to availability & on first come first served basis. In case the product selected by you is not avilable, Jyothi Creations will intimate you regarding the delayed shipment and its expected Time of Delivery. In case the product is selected and payment is made, further the product is not available at all, you would be asked to select a different product or could be offered a full refund subject to management approval. The price of the products are offered in Indian Rupees (inclusive of VAT & other Taxes, but exclusive of delivery charges which would be charged additional at time of check out). All prices displayed on the website are and must be paid in full, including delivery charges, except where discounts are offered as detailed on the website.

Payments

Please pay either in cash or cheque or Bank transfer in account details as mentioned below
  • Beneficiary's name : Nileshwar Pooja rao
  • Beneficiary's A/c no: 6127607178
  • Beneficiary's Bank name : Indian bank
  • Branch Address : ER-41A,Inderpuri,New Delhi-110012
  • IFSC Code: IDIB000C139

After making payment please E mail the receipt to info@jyothicreations.in mentioning your order number in subject.